About Initial

Initial: Your expert hygiene partner.   Contact us today.

About Initial

Initial is the world's leading hygiene company, part of Rentokil Initial, a FTSE100 company, with 38,000 employees helping customers in over 65 countries around the world manage hygiene risk, create safer business environments and healthier and more hygienic workplaces to safeguard brand reputation, staff and end-users.

We go further to protect and enhance the things that matter most to you.

Since 1903, we have built a large network of core support services which allows us to deliver washroom services, medical and clinical waste management, floor care and scenting solutions. Driven by science and years of experience, Initial solutions are tailored to meet the exact needs of your business and delivered without interruption to your operations.

Our team of microbiologists, product developers and service professionals set us apart from competitors, delivering leading innovations and the highest levels of service in the industry.

With an active investment in research and development, training and customer service, Initial delivers global best practice and insight with local experience and expertise to our customers around the world.

Our commitment to the environment

Sustainability is rapidly climbing the agenda of every organisation driven by growing concerns for corporate social responsibility and duty of care, an increasing awareness of the need for environmental protection, ever more stringent legislation and rising landfill costs.

Initial leads the industry in the development of more environmentally-friendly, sustainable products and solutions. Our commitment to the environment is integral to the way we work and influences the local causes we support:

  • Waste management: We take great care on how we dispose of waste from our services and ensure all waste management solutions are compliant with local legislation and our experts work in partnership with customers to develop an effective waste minimisation programme. 
  • Product development: We develop products, packaging and consumables with low power consumption and minimal environmental impact 
  • Rainforest rescue: Initial Hygiene is a proud sponsor of Rainforest Rescue and the Daintree Rainforest (Buy Back and Protect Forever) Project

Service promise

Initial provides a range of hygiene solutions to help ensure the safety and well-being of customers. By offering a range of flexible serviced contracts tailored specifically to the needs of your business, Initial delivers the highest levels of service, innovative solutions and customer care. We will install and maintain your hygiene solutions, manage consumbles, dispose of medical waste whilst ensuring compliance with all necessary hygiene and environmental legislation.

1. Contact

Call us and we will arrange for your local team to be in contact.

  • Local expert surveyors 
  • Calls returned within 24 hours (Mon-Fri)

2. Survey

We will discuss your hygiene needs, arrange for an on-site survey and make recommendations specific to your business' needs.

  • Appointment at a time of your convenience
  • Solutions tailored to your business requirements
  • In compliance with all hygiene and environmental regulations

3. Installation

Our expert installation service is completed within a maximum of 10 days following your order.

  • Appointment at a time of your convenience
  • Quick, discreet installation of certified products
  • No disruption to your business

4. Service

Our local team of service technicians will attend scheduled services.

  • Discreet service
  • Quality assurance that your hygiene solutions are in good order
  • Offering a 48 hour issue resolution
  • Proof of service made available online
Find your local branch

Find YOUR COUNTRY