food retail

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Hygiene services for food retail businesses

As the world-leading hygiene experts, Initial helps food retail establishments minimise the risk of infections being passed on via surfaces, hands and air. Our integrated hygiene solutions and our educational materials for staff facilitate high levels of hygiene to be maintained and reduce risks for staff and customers.

Effective hygiene solutions for food stores

Initial provides an integrated hygiene programme to help food and drink establishments ensure the highest hygiene standards, protect food safety and reduce risks of cross-contamination.

Our industry-leading solutions are backed by data and scientific evidence. We provide innovations such as intelligent no-touch dispensers, industry-leading consumables and highly effective air hygiene solutions that can help protect the health and safety of your customers and staff.

Businesses in the food retail sector, such as supermarkets all play an important role in the food supply chain as one of the last steps before food reaches customers.

In recent times, supermarkets and grocery stores have had to work tirelessly to maintain supplies and meet public demand.

All food retailers, whatever their business, will need to reassure customers and staff that their premises are clean. Despite these increased pressures, it’s vital that customers and staff are kept safe and that businesses adhere to hygiene standards in accordance with food safety regulations.

The Initial service promise

Every day, local teams of Initial service technicians deliver efficient, discreet hygiene services to commercial customers in over 50 countries worldwide. With flexible serviced contracts tailored specifically to your business needs, Initial takes pride in delivering the highest levels of service, innovative solutions and professional customer care.

We will install and maintain your hygiene solutions, manage consumables and sanitary waste whilst ensuring compliance with all local legislation and environmental regulations.

1. On-site hygiene survey

We carry out a survey of your business premises, discuss your concerns and make recommendations specific to your needs.

  • Local, expert hygiene surveyors
  • Calls returned within 24 hours (Mon-Fri)
  • Appointment at a time of your convenience

2. Tailored hygiene solutions

We work with you to develop a hygiene program bespoke to your business needs.

  • Award winning hygiene products
  • Quick, discreet installation with minimal disruption to your business
  • In compliance with all hygiene and environmental regulations

3. Professional service

Our local team of service technicians will attend scheduled visits for ongoing maintenance.

  • Quality assurance that your hygiene solutions are in good order
  • 48 hour issue resolution
  • Proof of service made available online
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Ensuring high levels of hygiene in food retail

Supermarkets and grocery stores all operate in a transient – often high-traffic – business group. Here, close contact between customers, staff and surfaces makes the spread of pathogens more likely and increases the risk of infection.

Good hygiene practices are essential for disrupting the transmission of germs and protecting premises and the people in them from further risks, especially at cross-contamination hotspots.

Entrances and exits

Germs can be brought into your business by customers or staff. Hand sanitisers that kill germs can be positioned in the most convenient locations, such as entry points, to promote frequent use.

In your whole facility

High levels of footfall, close contact between people and surfaces, and the storage of different food materials mean that surface hygiene and air care solutions across your facility are vital to help avoid the spread of germs.

Frequently touched objects

Frequently touched objects such as door handles and shopping trolleys can facilitate cross-contamination. Surface hygiene solutions can reduce risks of infection by sanitising these touchpoints.

Staff and customer hand hygiene

Poor hand hygiene severely increases the potential for cross-contamination. Ensuring effective hand hygiene facilities – for handwashing, hand-drying and hand sanitising – are available both inside and outside washrooms can help protect your staff and customers.

Tills, self-service and payment areas

Conveyor belts, bagging areas, payment screens and card readers can harbour germs. Self-serve sprays and wipes and hand sanitisers can kill bacteria and viruses in these areas to help reduce germ transmission.

Kitchens and fresh food counters

Staff working in kitchens, food preparation areas and fresh-food counters can transmit bacteria and viruses onto equipment, surfaces and the food itself – compromising food safety. Effective hand hygiene facilities and surface hygiene programmes are crucial in these locations.