Global Accounts

Global Accounts

Initial: Your expert hygiene partner.   Contact us today.

Our global approach

The world's leading hygiene company, Initial operates across more than 45 countries to offer the strength and experience of a multi-national organisation whilst retaining the agility and expertise of a local company. 

We understand that managing hygiene requirements across markets and locations can prove complex - with varying needs, expectations, regulations and legislations to contend and comply with. 

Our Global Accounts team offers customers the benefits of scale through a single point of contact, supporting a diverse range of businesses whilst retaining central accountability and management. Knowing that our customers count on our expertise motivates us to continue to push the boundaries of our industry. We pioneer new innovations, harness new technology and leverage the latest breakthroughs in research and development to deliver service excellence globally.

Introducing the Global Accounts team

The Global Accounts team are responsible for managing key international customers who are looking to use services provided by all Rentokil Initial brands across Pest Control, Hygiene, Premium Scenting or Plants.

Our aim is to help build partnerships with international businesses to help the engagement with local sales and operational teams, ensuring a consistent approach and level of service across complex business requirements.

Since 1903, we have built a large network of core support services which allows us to deliver:

Washroom services: Medical and clinical waste management: Proper management of medical and clinical waste is vital for any organisation which produces hazardous waste due to strict legislation in place to prevent harm to the health of patients, visitors, employees and the environment. Initial offers a detailed clinical waste pre-acceptance audit that identifies and categorises types of waste and quantities produced to provide expert advice and recommendation on disposal services required to ensure compliance.

Floor care services: Initial offers an extensive range of textile and non-textile floor mats to suit your business requirements and ensure compliance with SHE regulations. Available on a fully-laundered service, rental basis or direct purchase.

Scenting solutions: Industry leaders in the experiential marketing space, Initial has partnered with world leading scent experts to formulate fragrances to deliver specific results for brands and organisations. Our premium scents are distributed via our own advanced, patented diffusion technology and serviced professionally by in-house scenting experts.

Why have a global partnership with us?

Our global account customers receive the following benefits:

  • Sector expertise: Hygiene expertise and experience across a wide range of industry sectors from hospitality and facilities management to food processing and retail. We stay abreast of the latest and emerging trends that make their way across industry sectors and use this knowledge to update our development work around commercial hygiene solutions.

  • Global influence with industry bodies: We keep on top of legislative and compliance requirements through strategic partnerships with industry bodies such as the Global Food Safety Initiative (GFSI) and the British Retail Consortium (BRC) to keep your businesses compliant with all relevant legislation and regulation.

  • Word class innovations: One of our key focuses is finding smarter, more effective solutions to hygiene management. Connect is an innovative technical solution designed to help businesses raise the hygiene standards with monitored hand hygiene compliance. The myInitial customer portal is an online reporting and analysis tool which delivers real-time insight to business customers, facilitating a proactive, transparent approach to business hygiene.

  • Comprehensive service reviews: We provide a tailored reviewing process bespoke to your business needs and challenges to ensure hygiene services we deilver are up-to-date and continually compliant.

  • Global and local expertise: Our service technicians are backed by a team of scientists, microbiologists, product developers and regulatory experts at our Global Technical Centre based in the United Kingdom to provide unparalleled service.

  • Benefits of scale: We enable increased visibility across all business operatons and locations, focusing specifically on streamlining processes and advancing services to better protect your business globally.