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Infection Control

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Infection Control

At the end of December 2019, the World Health Organization was alerted to several cases of pneumonia in Wuhan City, Hubei Province of China. This virus was identified as a new Coronavirus called COVID-19 (previously referred to as 2019-nCOV), which is a family of viruses that include the common cold, as well as SARS and MERS viruses.

Scientists around the world are currently looking into the transmissibility and severity of the 2019-nCoV, but until we know more, there are hygiene behaviors that we can and should adopt that are proven to be effective against the spread of viruses.

Should you take special precautions?

There are no current special precautions that have officially been advised, however, practicing regular good hand hygiene using soap and water, and the use of an alcohol-based hand sanitizer is beneficial in helping prevent the spread of bacteria and viruses. This is of particular importance when travelling or working in heavily populated areas such as airports, schools, hospitals, etc. If you work in such an environment, it may be prudent to enhance existing hygiene control arrangements. We also suggest using signage to increase awareness of handwashing at this time - for example, posters at critical areas; washrooms, kitchen and eating spaces; implement additional hand sanitiser stations, and increase washroom checks to ensure that hand soap and hand drying facilities are maintained and always available.

Preventing the transmission of Viruses

  • Hand sanitization
  • Surface Disinfection
  • Air Disinfection

Rentokil Initial Hong Kong and Macau have a range of specialist disinfection and sterilization technologies to protect people and enhance lives.


Our VIRUSKILLER™ air purifiers kill Coronavirus in the air* and are specifically designed to bring control to indoor environments. 

*When independently tested against Coronavirus DF2 (a surrogate for Coronavirus), Adenovirus, Influenza and Polio, the unit was found to kill 99.9999% of viruses on a single air pass

Surface Shield™ sanitisation treatment

Rentokil has designed an effective treatment which offers peace of mind for infection control, known as Rentokil Surface Shield™.

Physical interactions are occurring every minute in workplaces, places, offices, retail malls, education institutions, hotels and homes, creating the opportunity for pathogen transmission. 

This may result in highly contaminated common surfaces such as door handles, washrooms, chairs, stationery, toys, workstations, and desks. Good hygiene and sanitation practices are crucial to reduce the transmission of disease-causing viruses and bacteria.

With the recent rise of Covid-19, it has triggered worrying citizens to stay healthy and hygienic. We often hear the quote "prevention is better than cure", which we couldn’t emphasise more when it comes to airborne, viral and communicable diseases. The infected person can have life-threatening complications, such as dehydration, bacterial pneumonia, and other secondary bacterial infections and are especially riskier for those who are young or very old. There are many ways to prevent you and people you care about from getting these deadly diseases.

Effective surface sanitation through a disinfection misting treatment can offer you peace of mind and long-lasting protection.

Surface Shield Treatment Features:

  • A water-based and solvent-free formula leaves no fragrance or traces of staining after the treatment.
  • Upon application, it is proven to last up to 30 days. Routine cleaning will not disrupt the antimicrobial activity and effectiveness of the solution.
  • Viruses and bacteria are significantly reduced as soon as the application has dried up.
  • Effectively removes 99.99% of viruses and bacteria, including the Covid-19*, Influenza A, E.coli, and Staphylococcus.
  • With food-safe ingredients, the treatment is safe to be applied in a wide range of locations, including offices, retail malls, education institutions, hotels, or residential homes.

*Independently tested against feline coronavirus, a surrogate virus for coronavirus

Surface shield

Nano-silver titanium coating

An advanced Nano-technology spray coating that provides round the clock disinfectant and a premium sanitation solution. The molecular technology creates highly oxidative anions through a photocatalytic reaction,  destroying microorganisms and pathogens, preventing the physical transmission of harmful diseases and viruses.

Nano-silver coating delivers a long term defense and hygiene management solution lasting 12 months before reapplication is required.

High touch-surfaces are the main areas targeted for reducing the physical transmission of pathogens. Spray coating using a mobile compressed air unit with a pneumatic spray application produces even and consistent results throughout treated areas, including areas that are difficult to reach through regular cleaning or frequently neglected. 

Nano-silver titanium coating decomposes Volatile Organic Compounds, Formaldehyde, and other harmful carcinogens, improving air quality, excellent for workplaces and public spaces.

Application areas & product characteristics

  • Washrooms
  • Classrooms
  • Public Transport
  • Shopping Malls
  • Airports
  • 24/7 active disinfection
  • One year coating longevity
  • One time application
  • Elevates hygiene quality
  • Diverse application to wide range of surfaces

Elevator Handrail

With Japan certified Hikari Gin Tech antibacterial coating, it highly protects protective coating to disinfect elevator handrails to help prevent the spread of germs and protect public and customer health


With nano photocatalyst air purification service, it is proven to have lasting effect on anti-bacterial, mildew and odor, which continuously improves VOC from air. Suitable for elevator button



Washroom is usually found with large numbers of bacteria and unpleasant smell. Nano-silver photocatalyst air purification service instantly deodorizes and kill bacteria


Car Compartment

Regular spraying of nano-silver photocatalyst antibacterial coating helps to prevent mildew in the leather compartment and eliminate odor and bacteria

After New Renovation And Before Move In

Building materials and newly purchased furniture release formaldehyde that pose risk to human health. HGT as VOC removal technologies decompose carcinogens like formaldehyde

Public Hand Rail

The handrails of public facilities is the bacteria hotspot, nano silver photocatalyst antibacterial coating continuously sterilize the surface and reduces the risk of cross-infection


At Rentokil, our experienced and licensed professionals have extensive experience to conduct a Nano-silver coating sterilization service that ensures your areas are delivered safely with minimised risk of contamination. Contact us to find out more.

Tea Tree Oil

Tea tree oil is a natural disinfectant that is derived from Manuka trees. It effectively reduces the growth of microorganisms such as viruses, bacteria and fungi, which spreads viral diseases. Viral diseases can be highly contagious and spread through various ways, including:

  • Inhalation of infectious airborne droplets
  • Indirect transmission through pest bites
  • Consumption of contaminated food or beverage
  • Transfer of viruses through contact with contaminated surfaces
  • Touching the nose, mouth and eyes with contaminated hands
  • Contact with the body secretions of an infected person
  • Viral diseases can lead to life-threatening complications, including pneumonia, inflammation and hepatitis. Stay protected with an effective and safe disinfectant to minimise your risk of infection.

Rentokil's ULV misting and disinfection treatment with Tea Tree Oil

Enhance your protection against disease-causing virus, bacteria and fungi with Rentokil. Its ULV misting and disinfection treatment contains the all-natural tea tree oil, which serves as a safe and effective disinfectant.

Benefits of Rentokil’s Tea Tree Oil disinfection treatment

  • Natural and organic ingredients
  • Safe for the environment
  • Non-toxic
  • Safe for all including pets and kids
  • Highly effective as a natural disinfectant
  • Inhibits the growth of virus, bacteria and fungi
  • No downtime and evacuation
  • Suitable for a wide range of locations including areas frequently visited by kids
  • Naturally derived tea tree oil fragrance
  • Effective even in the presence of organic detritus
  • Suitable for both small and large areas
  • Able to treat hard to reach gaps and spaces such as ceilings
  • Achieved ISO 9001 and ISO 140001 accreditations

Environmentally-friendly solution that effectively removes viruses, bacteria and fungi without harming humans and pets.

Effectively remove most viruses and bacteria and fungi.

Ability to treat small or large areas including hard to reach gaps and spaces such as the ceiling.

Safe to be used in outdoor environments including playgrounds, sports fields/turfs and backyards.

Hygienic Touch

Hygienic Touch

Using silver ion technology HygienicTouch kills 99.99% of bacteria such as S. aureus and E. coli by working immediately to kill any microbes deposited onto the surface by users. Its purpose is to reduce cross-contamination from one user to the next, ensuring that the handle is clean to touch for all users.

  • Creates a cleaner, safer environment
  • Reduces cross-contamination
  • 24/7 active protection
  • Convenient and widely installed
  • Fully recyclable and chemical free
  • Independently tested and verified
  • Serviced every 6 months by an Initial expert after colour changing capsule indicates the need for a replacement

High Traffic Areas

Offices and Worplaces


Learn more about the surface disinfectant treatment today

Speak with our experts to find out more about the benefits of the Tea Tree Oil Misting and Disinfection Treatment and how the solution can be carried out safely in your home and businesses.

Hand sanitisation

We spend every second of our waking hours performing our daily needs with our hands. Unsurprisingly, our hands are natural breeding grounds for germs that spread infectious diseases, such as the common cold and influenza. 

Proper hand hygiene aids in the reduction of potentially harmful bacteria from the hands. Promoting regular hand washing, drying and sanitizing within your business is vital in reducing the level of cross-contamination that occurs within your workplace and helps to reduce absenteeism.

Stop the spread of germs and illness with our comprehensive range of hand sanitizers. Our dispensers include integral antibacterial technology and are perfect for when there’s no water or soap available. Higher risk environments like hospitals or schools will benefit greatly too. 

Combine this with our full service solution and your facility will always have high hygiene standards where you need them most.

Product Specification

Specially formulated to provide you with ultimate protection without damaging hands.

  • Proven to kill 99.9% of germs including Swine Flu (H1N1), MRSA, E. coli and Salmonella.
  • Dermatologically tested and clinically proven not to dry skin with repeated use.
  • Quick drying.
  • Convenient, hygienic and non-drip cartridge system.
  • Fully recyclable cartridges collapse completely to eliminate waste.

Signature UltraProtect No Touch Stand

These moveable stands are perfect for kitchens, receptions, nurses stations or anywhere else where wall mounting isn’t possible.

  • Holds a 1L No Touch dispenser
  • Variable height options
  • Customisable headboard for your own hygiene messaging, images and guidelines
  • Entirely mobile
  • Dimensions: H 1612mm x W 345mm x D 345mm
  • Weight: 11kg

Service Promise

Everyday, local teams of Initial service technicians deliver efficient, effective and discreet services, keeping our service commitment to customers across the world. 

With worry-free services tailored specifically to your needs, Rentokil Initial takes pride in delivering the highest levels of innovative solutions and professional customer care. 

We will install and maintain your hygiene solutions, manage consumables, dispose of sanitary waste whilst ensuring compliance with all hygiene and environmental regulations.


1. Contact

Call us and we will arrange for your local team to be in contact. 

  • Qualified and experienced expert surveyors
  • Calls returned during working hours (Monday to Friday, 8:45am to 5:45pm)

2. Survey

We will discuss your hygiene needs, arrange for an on-site survey and make recommendations specific to your business' needs.

  • Appointment at a time of your convenience 
  • Solutions tailored to your business requirements 
  • In compliance with all hygiene and environmental regulations

3. Installation

Our expert installation service is completed in a professional and timely manner

  • Appointment at a time of your convenience 
  • Quick, discreet installation of certified products 
  • No disruption to your business

4. Service

Our local team of service technicians will attend scheduled services.

  • Discreet service
  • Quality assurance that your hygiene solutions are in good order
  • Offering professional and tailored issue resolution
  • Proof of service made available online
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