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What is myInitial?

Transparent online reporting tool to save you time

MyInitial is an unique online service for our hygiene customers, offering an improvement in the transparency of service that is provided, including signature capture, service history and details, dates of visits and access to reporting facilities. The aim of this tool is to enhance customers’ experience by offering easy access to account information and convenient tracking of services 24/7.

Here’s how it works

MyInitial - how it works

Key features and benefits

  • myInitial captures real time data from multiple sites to enhance traceability

  • Your signatures are validated online for proof of service delivery

  • Functions such as customising reports, managing, retrieving and downloading up-to-date documents are available

  • Your information are kept safe with hashed passwords, https encryption and a back-up data center

  • You will be aware of completed and planned services through a visit log to avoid any missed service

  • Giving you visible assurance that your hygiene needs are being taken care of by facilitating service transparency and delivering real-time information

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Through ServiceTrak and myInitial, we are dedicated in embracing our corporate social responsibility initiatives by going green with online service reporting system. If you are not registered for myInitial, please contact your Account Manager or customer services for your own unique user login.

Please see myInitial Frequently Asked Questions.

For more information, speak to our hygiene experts today at (852) 2954 6888.