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HygieneConnect: Measurably better hand hygiene from Initial

It is widely known that good hand hygiene prevents the spread of bacteria and viruses; however, businesses still find it difficult to maintain hand washing compliance, especially in sectors where companies are required to demonstrate, through audits, high hygiene standards.

Initial's HygieneConnect solution helps businesses maintain their hygiene standards through its ability to continulously monitor on-site hand wash compliance, ensuring:

  • Safer environments
  • Sustainable profitability
  • Safeguarding of business reputations for the long term

How it works:


Wireless sensors are placed at the entrance of a critical control area or washroom and beneath soap dispensers, anonymously monitoring the number of people entering the area and the number of people who use soap to wash their hands.

Using data collected through the sensors, the solution calculates the hand wash compliance percentage with the use of a powerful algorithm mirroring human behaviour and sends the calculated statistics, in real-time, to the cloud every 15 minutes such that the data can be viewed on myInitial – a comprehensive customer portal, for result analysis and custom report generation to support internal and external audits.

The hand wash compliance percentage is also displayed on the Hygiene Display Monitor to help nudge users into subconsciously correcting their hygiene behaviours.

Minimising risk through HygieneConnect

Initial's HygieneConnect solution helps you reduce the risk of cross-contamination through our Monitor, Alert, Respond, Report and Optimise service cycle.

Real-time monitoring

HygieneConnect is an ecosystem of connected devices designed to help you improve hand hygiene standards. The technology monitors hand hygiene compliance anonymously, in real-time, and sends data every 15 minutes through an integrated 3G SIM card. The system works independently and does not cause disruption to your business’ network connection or machinery.

Unlike human observation, HygieneConnect is able to monitor hand washing behaviours continuously without interrupting your day-to-day operations. The solution enables users to see the most up-to-date hand wash compliance percentages of a specified area, 24 hours a day - 365 days a year.

Awareness at a point of need

The HygieneConnect solution and its visual display monitor influences behavioural change, enabling individuals to take more responsibility for their own hand wash actions under the heightened awareness of observation. Studies have shown that it motivates employees and nudges them to wash their hands properly.

Motivating your employees

Proven to reduce non-compliance by at least half, the motivating force behind HygieneConnect is to reduce the risk of cross-contamination and deliver higher hygiene standards for your business. Real-time hand hygiene compliance is made available via a display monitor where individuals that wash their hands can immediately respond to the compliance percentage indicated on the display monitor.

Not only is the hand wash compliance percentage available on the hygiene display monitor, but it can also be viewed on an online reporting tool where hand wash statistics can be customised to specific business needs.

Empowering you to take control

HygieneConnect is supplemented with login access to a comprehensive online reporting tool that can be viewed on multiple devices including desktop, tablet, and smartphone. The data insights are customisable to business needs and are an objective reflection of hand hygiene compliance.

Valuable for audits, the information fromHygieneConnect can be utilised by both companies and auditors to review and include in auditing decisions as it provides direct and accurate insight into hand hygiene compliance within your company, enabling you to better meet hygiene requirements within your industry

Bringing compliance to life

Our Initial hygiene consultants have been trained with an in-depth understanding of the key priorities of your industry. You will be supported to improve and maintain hand hygiene standards through our extensive education pack which includes training videos, posters, and infographics. These materials can be utilised by our customers to help change hygiene perceptions and behaviours.



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