Whether they are working in an office, spending time in a shopping mall, learning at school or enjoying a meal in a restaurant, people will visit the toilets at some point if they stay in a particular place for some time.
When they go they expect a certain standard depending on the type of environment they are in. Failure to meet these standards will result in a poor experience, which will impact the overall perception of the establishment.
This video introduces a selection of ideas to consider when looking to provide a smooth and comfortable experience to all washroom users
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