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Retail

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Retail hygiene

We understand that good washroom facilities and ambiance are vital to create a pleasant shopping experience. 

Happy customers and achieving return business are key to your profitability. Clean and hygienic washrooms with pleasant smell plays a role to evoke positive feelings are an important factor in your customers’ decision to return. If facilities are poor it can reflect on your brand image, reduce the length of stay and spend, and ultimately drive people away.

Benefits of good retail hygiene

  • Improved shopper experience, leads to longer dwell time and spend 
  • Enhanced positive image means more new shoppers and return visits 
  • Good reputation leads to recommendation and new customers 
  • Provision for special groups (babies, elderly etc.) improves reputation and return visits 
  • Taking care of staff wellbeing which translates to higher service & satisfaction

How can our expertise help?

  • Structured hygiene survey - Identify germ hotspots and get a full understanding of your requirements

  • Hygiene education - Encourage better hygiene among your staff with educational posters and Hygiene Awareness Talk

  • Right approach - Clean is not necessarily hygienic, so we can help you improve standards for your customers and staff

  • Consumables advice - Help you save money by advising on the correct type, quantity and location of consumables based on usage patterns

  • Choices of range - Exclusive, innovative new products, designed for ease of use, comfort and reliability, delivered with style

  • Excellent service - Dependable, friendly and discreet. We deliver the best in hygiene for your premises, including regular quality checks

Service promise

Everyday, local teams of Initial service technicians deliver efficient, effective and discreet services, keeping our service commitment to customers across the world. 

With flexible serviced contracts tailored specifically to your needs, Initial takes pride in delivering the highest levels of service, innovative solutions and professional customer care. 

We will install and maintain your hygiene solutions, manage consumables, dispose of sanitary waste while ensuring compliance with all hygiene and environmental regulations.

1. On-site hygiene survey

We carry out a survey of your business premises, discuss your concerns and make recommendations specific to your needs.

  • Local, expert hygiene surveyors
  • Calls returned within 24 hours (Mon-Fri)
  • Appointment at a time of your convenience

2. Tailored hygiene solutions

We work with you to develop a hygiene program bespoke to your business needs.

  • Award winning hygiene products
  • Quick, discreet installation with minimal disruption to your business
  • In compliance with all hygiene and environmental regulations

3. Professional service

Our local team of service technicians will attend scheduled visits for ongoing maintenance.

  • Quality assurance that your hygiene solutions are in good order
  • 48 hour issue resolution
  • Proof of service made available online
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