The global leader in hygiene services,   contact us today

Good hygiene is key to the health of the retail sector

Creating the right retail environment can help increase shopper dwell time, generate loyalty with your brand and encourage repeat custom. Clean and pleasant smelling facilities that promote a more hygienic environment will improve your customers' shopping experience and their overall impression of the shop and brand.

Good washroom facilities are also vital in creating a pleasant shopping experience and are important factors in your customers' decision to return. Customers often expect a minimum standard of cleanliness in a public washroom and if facilities are poor, it can negatively reflect on your brand image, reduce the length of stay and spend and drive people away.

"Businesses who can build a great washroom experience by providing as many cleanliness cues... have a unique opportunity to build stronger customer relationships."

The Initial service promise

Everyday, local teams of Initial service technicians deliver efficient, discreet hygiene services to commercial customers in over 40 countries worldwide. With flexible serviced contracts tailored specifically to your business needs, Initial takes pride in delivering the highest levels of service, innovative solutions and professional customer care.

We will install and maintain your hygiene solutions, manage consumables and sanitary waste whilst ensuring compliance with all local legislation and environmental regulations.

1. On-site hygiene survey

We carry out a survey of your business premises, discuss your concerns and make recommendations specific to your needs.

  • Local, expert hygiene surveyors
  • Calls returned within 24 hours (Mon-Fri)
  • Appointment at a time of your convenience

2. Tailored hygiene solutions

We work with you to develop a hygiene program bespoke to your business needs.

  • Award winning hygiene products
  • Quick, discreet installation with minimal disruption to your business
  • In compliance with all hygiene and environmental regulations

3. Professional service

Our local team of service technicians will attend scheduled visits for ongoing maintenance.

  • Quality assurance that your hygiene solutions are in good order
  • 48 hour issue resolution
  • Proof of service made available online
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