Retail

Initial: Your expert hygiene partner.   Contact us today.

Good hygiene is key to the health of the retail sector

Creating the right retail environment can help increase shopper dwell time, generate loyalty with your brand and encourage repeat custom. Clean and pleasant smelling facilities that promote a more hygienic environment will improve your customers' shopping experience and their overall impression of the shop and brand.

Good washroom facilities are also vital in creating a pleasant shopping experience and are important factors in your customers' decision to return. Customers often expect a minimum standard of cleanliness in a public washroom and if facilities are poor, it can negatively reflect on your brand image, reduce the length of stay and spend and drive people away.

"Businesses who can build a great washroom experience by providing as many cleanliness cues... have a unique opportunity to build stronger customer relationships."

Service promise

Everyday, local teams of Initial service technicians deliver efficient, effective and discreet services, keeping our service commitment to customers across the world.

With flexible serviced contracts tailored specifically to your needs, Initial takes pride in delivering the highest levels of service, innovative solutions and professional customer care.

We will install and maintain your hygiene solutions, manage consumables, dispose of sanitary waste whilst ensuring compliance with all hygiene and environmental regulations.

1. Contact

Call us and we will arrange for your local team to be in contact.

  • Local expert surveyors 
  • Calls returned within 24 hours (Mon-Fri)

2. Survey

We will discuss your hygiene needs, arrange for an on-site survey and make recommendations specific to your business' needs.

  • Appointment at a time of your convenience
  • Solutions tailored to your business requirements
  • In compliance with all hygiene and environmental regulations

3. Installation

Our expert installation service is completed within a maximum of 10 days following your order.

  • Appointment at a time of your convenience
  • Quick, discreet installation of certified products
  • No disruption to your business

4. Service

Our local team of service technicians will attend scheduled services.

  • Discreet service
  • Quality assurance that your hygiene solutions are in good order
  • Offering a 48 hour issue resolution
  • Proof of service made available online
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