Smart hygiene

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Smart hygiene for smart businesses

Washrooms in high-footfall areas, such as transport hubs, stadia and shopping centres need to cope with the demands of a large number of visitors on a daily basis. With an endless number of users flushing toilets and washing hands at the same time, it’s not surprising that a lack of consumables, queues, bad odours and maintenance problems are the causes of most customer complaints. Our studies have found that 77% of consumers perceive a business more or less favourably depending on the state of its washrooms.

Introducing robust, cost and resource efficient washroom solutions is therefore vital. Keep your high-traffic facilities running at optimum efficiency and give customers a cleaner and more sustainable environment with smart hygiene solutions; a unique mix of data and durability.


Hygiene for the digital age: Smart washrooms

The concept of the smart building is now well established among architects, owners and facilities teams. However, an area of the building that’s only starting to fully recognise the benefits of smart technology infrastructure is the washroom. Making washrooms smart by adding digital hygiene solutions not only delivers greater efficiency savings, but also has a significant impact on brand reputation and can help meet the expectations of demanding washroom users.

The Rapid>SmartHygiene range

The Rapid>SmartHygiene range helps businesses meet green building standards, creates more sustainable environments and supports hygiene measures in the ‘new normal’ following the COVID-19 pandemic. Our products are sleek, robust and innovatively designed with building management, cleaners and washroom users in mind.

Download the brochure to explore what smart washroom technology has to offer.

Intelligent solutions for high-footfall washrooms

Using connected, cloud-based technology, our smart washroom products are all connected to our innovative portal to provide real-time trend data insights into washroom behaviour and activity, helping to create more hygienic and engaging washrooms.

Safety to prevent cross-contamination

Occupancy control systems support social distancing by informing customers whether they’re able to enter a washroom or need to wait.

Combine this with our industry-leading service and expertise and you will benefit from more effective washroom management, helping your business be environmentally responsible while meeting the standards your customers expect.

Meet sustainability goals

With features that save on water and soap usage, Rapid>SmartHygiene is fit for use in green buildings.

Efficient service Scheduling

Identify your washrooms’ peak times to deploy your cleaning teams in the most efficient manner.

Understanding your usage

Set automated email alerts to warn you when consumables such as hand soap run low.

Improve washroom user experience

Spot busy locations in real time to aid your customers and deal with problems efficiently.


Global leaders for smart hygiene solutions

Our aesthetically designed, digitally smart washroom range can help businesses improve customer experience and operational efficiency with economical use of cleaning staff, a reduction in consumable waste and maintenance requirements, and visually appealing products that make the washroom somewhere customers will be happy to return to.

  • We have 100 years of hygiene experience, the widest range of services and products and the highest levels of service in the industry.

  • Our own teams of microbiologists, product developers and service professionals and our award-winning innovations set us apart from competitors.

  • We understand the importance of an integrated approach to hygiene, helping customers around the world manage hygiene risks and create safer business environments to safeguard staff, customers and brand reputation.

Initial’s industry expertise

We’re committed to helping businesses across a wide range of industry sectors from hospitality and facilities management to food processing and retail, delivering tailored expertise to help you stay hygienically safe and legally compliant.

See our full list of sectors we serve here.

The Initial service promise

Everyday, local teams of Initial service technicians deliver efficient, discreet hygiene services to commercial customers in over 50 countries worldwide. With flexible serviced contracts tailored specifically to your business needs, Initial takes pride in delivering the highest levels of service, innovative solutions and professional customer care.

We install and maintain your hygiene solutions, manage consumables and dispose of sanitary waste whilst ensuring compliance with all local legislation and environmental regulations.

1. On-site hygiene survey

We carry out a survey of your business premises, discuss your concerns and make recommendations specific to your needs.

  • Local, expert hygiene surveyors
  • Calls returned within 24 hours (Mon-Fri)
  • Appointment at a time of your convenience

2. Tailored hygiene solutions

We work with you to develop a hygiene program bespoke to your business needs.

  • Award winning hygiene products
  • Quick, discreet installation with minimal disruption to your business
  • In compliance with all hygiene and environmental regulations

3. Professional service

Our local team of service technicians will attend scheduled visits for ongoing maintenance.

  • Quality assurance that your hygiene solutions are in good order
  • 48 hour issue resolution
  • Proof of service made available online
Protect your workforce, get in touch today

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When Smart Washroom solutions are an intelligent choice

Complete the form to explore what smart washroom technology has to offer – especially in high-footfall locations – and why you should invest in it.

Download our whitepaper