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What is myInitial?

myInitial is an online account management tool that is part of our service delivery, for an enhanced customer experience.

Transparent online reporting tool designed for peace of mind

myInitial is a comprehensive online reporting tool for Initial customers giving 24/7 access to all the hygiene servicing activity we carry out. The aim of this tool is make sure you are able to easily access, track and monitor all information regarding your account at the tip of your fingers.

Here’s How It Works

Key features and benefits

  • myInitial captures real time data from multiple sites to enhance traceability

  • Your signatures are validated online for proof of service delivery

  • Functions such as customising reports, managing, retrieving and downloading up-to-date documents are available

  • Your information are kept safe with hashed passwords, https encryption and a back-up data center

  • You will be aware of completed and planned services through a visit log to avoid any missed service

  • Giving you visible assurance that your hygiene needs are being taken care of by facilitating service transparency and delivering real-time information

Through ServiceTrak and myInitial, we are dedicated in embracing our corporate social responsibility initiatives by going green with online service reporting system. If you are not registered for myInitial, please contact your Account Manager or customer services for your own unique user login.

myInitial Frequently Asked Questions.

 

What is myInitial?

myInitial is a comprehensive online reporting tool for Initial customers that gives you 24/7 access to all the hygiene servicing activity we carry out. The system is secure, simple and completely paperless. It’s an easy way to produce status reports, reduce your admin burden and get assurance that we’re maintaining the highest hygiene standards in line with the contract.

How does myInitial benefit my business?

The application acts as an online account management tool, where you can access to all the service history at your fingertips. Everything is online and easily accessible, so you can optimise resources and save time. myInitial allows you to:

  • Get visible assurance that your hygiene needs are being taken care of
  • Access your service history and ensure compliance with workplace regulations

How do I know that my data is safe?

myInitial has been designed as a secure site, ensured by:

  • A password protected system with controlled access lists
  • Encrypted communications
  • Data is managed at our own secure data center

How much does myInitial cost?

myInitial is complementary to our hygiene servicing customer.

How do I get myInitial?

myInitial will automatically be activated upon commercial release. You will receive an account login and activation email separately.

 

For more information, speak to our hygiene experts today at (02) 333 5888.

Signature range

Complement the scent with our sleek and contemporary Signature range, where style meets function.

Local Branches

We provide our services in the cities of: Metro Manila, Cebu, Davao and Pampanga.

About Initial

With more than 50 years of experiences and tailored solutions to meet local business needs, you can rest assured that you are in good hands.