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Initial’s path to sustainable hygiene solutions for a healthier planet

At Initial, we are on a mission to develop effective hygiene solutions that make the spaces people visit and work in safer and healthier while helping to preserve the planet.

In an era where global warming and rapid urbanisation are changing our world, the role of hygiene has taken on paramount importance. These shifts have inadvertently made it easier for harmful bacteria to thrive, posing significant threats to both public health and business continuity. 

At Initial, we're not just responding to these challenges; we're leading the charge. Dedicated to creating hygienic spaces that prioritise both human well-being and environmental preservation, we are passionately leveraging our position as a global hygiene leader to usher in a new age of sustainable and effective solutions for businesses worldwide.

We're innovating to offer greener hygiene solutions to businesses worldwide. By cutting 237.5 tonnes of plastic in our packaging and products, and aiming for net-zero emissions by 2040, we help customers reduce their environmental footprint. This is our Mission Sustainable, and we plan to achieve it with four key pledges.

1. Harm-free Solutions for Sustainability

We are committed to reducing the use of harmful chemicals in hygiene. With an expanding range of non-toxic options.

Our Cannon Capsule Disinfection Service uses electrolyzed water with a positive ion. It is free from chemicals and alcohol. It can effectively eliminate germs on surfaces and in the air without using chemicals and non-residue.

Ozone technology is environmentally friendly as it leaves no toxic residues and decomposes back into harmless oxygen.

Upgrade your bathroom to have a long-lasting pleasant scent. Care for the planet with an eco-friendly, non-toxic, and recyclable perfume bottle.

2. Live, breathe and act sustainably

We’re analysing all aspects of our operations, workplaces and supply chain, working with our people to build a culture of sustainability throughout the company and ensure we’re proactively taking measures to reduce our environmental impact.

Sustainability is at the heart of everything we do. Whether it’s transitioning to electric vehicles across our fleet, switching to green energy tariffs across our properties or choosing to source from sustainable suppliers, we’re taking steps to deliver on our net-zero commitments.

Reducing carbon emissions from service vehicles by 11.7 tons per year

We focus on planning daily work routes, turn off engines when parking campaign, and considering the carbon emissions produced relative to the distance traveled when purchasing new service vehicles.

  • Replaced two diesel pickup trucks with smaller gasoline-powered cars.

  • Replaced two  gasoline-powered motorcycles with hybrid motorcycles.

Sustainable Supply Chain

All critical, major local suppliers have acknowledged and signed RI Code Of Conduct.

  • All new major suppliers must be ISO 14001 or RI Green Stamp approved.
  • RI Green Stamp - developed suppliers towards meeting RI Env, Sustainability Plan for 2025.
  • Explore & focus on Scope 3 suppliers - Purchase Goods Co2 emission

Promoting sustainability

A total of 115 new employees successfully completed all of the organisation’s sustainability training as scheduled.

Reducing electricity consumption in the office

  • Installed outdoor sensor lights and solar lights in 15 branches nationwide.
  • Installed UV-filtering window film at four big branches to reduce building heat and air conditioning usage.

Reducing paper usage

Transitioned to online document management in 2024.

  • One Call Project: Online Quotation System.
  • Online product withdrawal documents via Stock App.

On-site Feminine Hygiene Unit Cleaning Service

We provide on-site cleaning for feminine hygiene units in our clients’ premises, reducing energy consumption from transportation. Achieved 85.4% of its target.

3. Reduce, reuse, recycle

Our aim is to measure and reduce the waste we generate as a business to zero landfill and incineration while increasing the use of recycled materials in our products and across our operations.

We’re committed to reducing the environmental impact of our waste. Our goal is for 100% of our waste material to be reused, recycled or repurposed for conversion into energy by 2035.

Reducing batteries usage

  • Reduced battery waste by 900 kg by extending the lifespan of D-size carbon zinc batteries, requiring replacement only twice a year instead of four.
  • Increased battery slot from 4 to 6 to reduce AA alkaline battery use to once a year, saving two batteries per machine annually.

 

Reducing waste from insect light trap

Increased the repair and reuse rate of Lumnia insect light traps 11%, reaching a total reuse rate of 77%.

4. Partner to preserve the planet

We build long-term partnerships that support greater biodiversity and benefit the environment for future generations.

As leaders in global hygiene facilities, we recognise the importance of acting responsibly and consider the ethical, environmental and social impact of our ongoing partnerships. Moving forward, we’ve pledged to only work with suppliers that align with our environmental values and will continue to establish strong relationships with environmental charities and communities across the world to support their work in fighting the climate crisis.

Charitable programmes

Rentokil Initial Cares is our global charity and community programme supporting colleagues’ charitable efforts locally alongside national and global initiatives. We support a wide range of initiatives in line with the UN Sustainable Development Goals.

Protecting rainforests

Through our partnership with environmental charity Cool Earth, we’re supporting communities in Papua New Guinea, Mozambique and Cameroon, to protect 42,000 hectares of rainforest, equivalent to 8 million tonnes of stored carbon.

 

 

 

 

Supporting communities

We’ve funded the installation of seven 9,000-litre rainwater-harvesting tanks to provide clean drinking water during droughts. We’ve also supported Cool Earth’s biodiversity officers in Wabumari to help community members keep an eye on forest wildlife.

Learn more about how Rentokil Initial Thailand operates for sustainability to achieve Net-Zero in 2040.