Access to your online reporting tool
myInitial is our online customer portal that makes it easy for customers to access account and service-visit information.
The myInitial portal is a free online tool and your local Initial administration team can register you with an account to access your contract. Following a service completion, an Initial service representative captures your signature on their mobile device. Information is uploaded and stored on servers, replacing traditional paper records with data made available on the myInitial portal.
Yes. All data is collected and stored on Rentokil Initial servers, with TLS encryption and data backups. All user accounts are protected with secure passwords. Additionally, the myInitial platform goes through security testing on an annual basis.
myInitial is a web-based customer portal. To access it, you must use a web browser. Recommended browsers for myInitial include the latest versions of Google Chrome, Microsoft Edge, Safari and Firefox.
Contact us today at 02 290 8500 to discuss how myInitial can support your onsite hygiene management.