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Customers today are increasingly informed, conscious and vocal about hygiene standards and the effects on their health. Combined with travel reviews and the increasing number of rating sites, hygiene standards are having a significant impact to the hospitality industry.
Whilst hygiene is not often in the spotlight when managed well, it quickly becomes central focus when managed poorly. With high levels of traffic and turnaround throughout the year, it is an everyday challenge for hotels to maintain the highest hygiene standards across large and varied premises.
Good hygiene is vital to create environments that leaves guests feeling satisfied and pampered. It also influences how your brand is perceived long after check-out.
In the competitive industry of hospitality where everyone is a critic, where businesses fail or thrive by a rating or review, make managing your brand reputation a priority.
“Initial's Premium Scenting service provides long-lasting smell throughout the covered areas. Initial's staff is very professional and usually offer very good recommendations. When encountering a problem, they would immediately get in touch and always give us peace of mind.”
- Executive Housekeeper, The Emerald Hotel Bangkok -
Latest research-based findings provide new insight on consumer responses to smell. Find out how Initial can help enhance your customer experience and build brand loyalty.
1) Structured hygiene survey - Identify germ hotspots and get a full understanding of your requirements
2) Hygiene education - Encourage better hygiene amongst your staff with educational posters and Hygiene Awareness Talk
3) Right approach - Clean is not necessarily hygienic, so we can help you improve standards for your customers and staff
4) Consumables advice - Help you save money by advising on the correct type, quantity and location of consumables based on usage patterns
5) Choices of range - Exclusive, innovative new products, designed for ease of use, comfort and reliability, delivered with style
6) Excellent service - Dependable, friendly and discreet. We deliver the best in hygiene for your premises, including regular quality checks
Everyday, local teams of Initial service technicians deliver efficient, effective and discreet services, keeping our service commitment to customers across the world.
With worry-free services tailored specifically to your needs, Initial takes pride in delivering the highest levels of innovative solutions and professional customer care.
We will install and maintain your hygiene solutions, manage consumables, dispose of sanitary waste whilst ensuring compliance with all hygiene and environmental regulations.
We will discuss your hygiene needs, arrange for an on-site survey and make recommendations specific to your business' needs.
Our expert installation service is completed within a maximum of 10 days following your order.
Our local team of service technicians will attend scheduled services.
Create the perfect servicescape and elevate your guest experience with the right scent.
Protect your floor with our range of floor mats that trap dust, dirt, and water.
Create a more welcoming washroom experience for your staff and guests.