© 2023 Rentokil Initial plc (B) Sdn Bhd Registration No: RC/6953/2007. Subject to the conditions in the Legal Statement.
We provide a range of solutions to elevate your shopperʼs experience at retail and shopping malls.
We understand that good washroom facilities and ambiance are vital to create a pleasant shopping experience.
Happy customers and achieving return business are key to your profitability. Clean and hygienic washrooms with pleasant smell plays a role to evoke positive feelings are an important factor in your customers’ decision to return. If facilities are poor it can reflect on your brand image, reduce the length of stay and spend, and ultimately drive people away.
An enhanced washroom experience leads to increased purchase behaviour, positive word of mouth and greater frequency of return visits. Find out more about how to improve hygiene in your retail space for a compelling customer experience.
Everyday, local teams of Initial service technicians deliver efficient, effective and discreet services, keeping our service commitment to customers across the world.
With flexible serviced contracts tailored specifically to your needs, Initial takes pride in delivering the highest levels of service, innovative solutions and professional customer care.
We will install and maintain your hygiene solutions, manage consumables, dispose of sanitary waste whilst ensuring compliance with all hygiene and environmental regulations.
We carry out a survey of your business premises, discuss your concerns and make recommendations specific to your needs.
We work with you to develop a hygiene program bespoke to your business needs.
Our local team of service technicians will attend scheduled visits for ongoing maintenance.
Identify germ hotspots and get a full understanding of your requirements
Encourage better hygiene amongst your staff with educational posters and Hygiene Awareness Talk
Clean is not necessarily hygienic, so we can help you improve standards for your customers and staff
Help you save money by advising on the correct type, quantity and location of consumables based on usage patterns
Exclusive, innovative new products, designed for ease of use, comfort and reliability, delivered with style
Dependable, friendly and discreet. We deliver the best in hygiene for your premises, including regular quality checks
Find out more about who we are and how we can help.
Provide the complete solution to combat cross contamination between staff and customers.
Latest research-based findings provide new insight on consumer responses to smell. Find out how Initial can help enhance your customer experience and build brand loyalty.