Get in touch

How to provide a good washroom experience

Whether they are working in an office, spending time in a shopping mall, learning at school or enjoying a meal in a restaurant, people will visit the toilets at some point if they stay in a particular place for some time. 

When they go, they expect a certain standard depending on the type of environment. Failure to meet these standards will result in a poor experience, which will impact the overall perception of the establishment. 

  • In an office, employees feel that below-standard washrooms demonstrate a lack of care from their employer.
  • In a retail environment, shoppers will spend less time in stores or malls where the washrooms are unsatisfactory. Many decide to avoid those places altogether, especially when shopping with young children.
  • In school, pupils tend to avoid washrooms if they do not feel safe and clean, which can lead to reduced attention levels and even health implications.
  • In a restaurant, people will associate the cleanliness of the washrooms with the hygiene standard of the kitchen.
dirty toilet pee

Key hygiene factors to consider when providing a good washroom experience

Many hygiene factors need to be considered when delivering a good washroom experience within your business, including:

  • Air hygiene: Poor ventilation will cause airborne microbes to accumulate in the room and also keeps bad odours in the washroom, making it an unpleasant experience and produces a bad impression. Damp – which is a result of faulty plumbing, poor ventilation or persistent condensation – allows mould growth and production of spores that pollute the air in the room. Keeping washrooms safe requires adequate ventilation and air cleaners, if necessary, to reduce the levels of aerosols, pollutants, other particulates (including mould spores) and smells. Improving overall quality in washroom experience. 
  • Surface hygiene: There are many places in the washroom that people touch and can pick up infectious microorganisms or transfer them to surfaces from a contaminated hand. Bacteria and viruses can survive for days on surfaces where they can accumulate, creating reservoirs for spreading infections. 

All the surfaces should be cleaned and disinfected regularly with a cleaning fluid that is effective against pathogenic bacteria, viruses, fungi and parasites. Solutions are also available that provide residual protection for several hours after application.

  • Hand hygiene: Maintaining hand hygiene requires good personal hygiene habits from the users, good maintenance of the washroom to keep hygiene levels high, and adequate facilities for users to wash and dry their hands hygienically. 

Encouraging users to wash with soap and rinse for a total of 20 seconds is the best way to remove bacteria and viruses. The physical effect of rinsing is the most critical for removing viruses as they are harder to remove than bacteria and parasite cysts and eggs.


Washroom hygiene solutions

Our innovative range of washroom solutions combined with a proactive service ensure your needs are consistently met to a high standard. We take care of the essentials that keep businesses running so our customers can focus on what they do best.


Discover our signature range of washroom products that are designed with an integral antimicrobial surface that helps reduce the spread of germs.

Washroom hygiene

Create confidence and reassurance in your workplace with the range of innovative and hygiene washroom solutions.

  • End to end range of washroom products, equipment and services
  • Market leading washroom provider supporting Indian businesses for over 50 years
  • Washroom servicing available throughout India through our wide network of branches
Find out more

Related posts