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Part of the Rentokil Initial group, Initial Hygiene operates in more than 90 countries and is the trusted hygiene solution provider globally. Together with 120 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with our services.

Initial Hygiene offers the widest range of washroom hygiene services including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions. We go further to protect and enhance the things that matter most to you. Since 1903, we have built a large network of core support services which allows us to deliver washroom services, floor care and scenting solutions. Driven by science and years of experience, our solutions are tailored to meet the exact needs of your business and delivered without interruption to your operations.

Our team of microbiologists, product developers and service professionals set us apart from competitors, delivering leading innovations and the highest levels of service in the industry.

With an active investment in research and development, training and customer service, Initial delivers global best practices and insight with local experience and expertise to our customers around the world.

History and experience

With over 120 years of experience, take a look at Initial's journey so far.

Business ethics and legislation

Initial leads by example with a zero-tolerance approach to bribery and corruption.

Rentokil Initial annual report

Find details of what we do across our businesses, markets, growth opportunities and initiatives.

Our commitment to the environment

Sustainability is rapidly climbing the agenda of every organisation driven by growing concerns for corporate social responsibility and duty of care, an increasing awareness of the need for environmental protection, ever more stringent legislation and rising landfill costs.

Initial leads the industry in the development of more environmentally-friendly, sustainable products and solutions. Our commitment to the environment is integral to the way we work and influences the local causes we support:

  • Waste management: We take great care on how we dispose of waste from our services and ensure all waste management solutions are compliant with local legislation and our experts work in partnership with customers to develop an effective waste minimisation programme.
  • Product development: We develop products, packaging and consumables with low power consumption and minimal environmental impact
  • Rainforest rescue: Initial Hygiene is a proud sponsor of Rainforest Rescue and the Daintree Rainforest (Buy Back and Protect Forever) Project

Service promise

Everyday, local teams of Initial service technicians deliver efficient, effective and discreet services, keeping our service commitment to customers across the world. With worry-free services tailored specifically to your needs, Initial takes pride in delivering the highest levels of innovative solutions and professional customer care.

We will install and maintain your hygiene solutions, manage consumables, dispose of sanitary waste whilst ensuring compliance with all hygiene and environmental regulations.

Hygiene solutions

Discover our full range of hygiene services including air, hand, surface and washroom solutions for your business.

Business sectors

Our team of experts can tailor our hygiene services to suit the specific needs of your business.