334 0000 Call us Request a callback

Hygiene services for food retail businesses

Innovative hygiene solutions to protect the health and wellbeing of staff and customers creating a safer, cleaner and more pleasant shopping experience

Businesses in the food retail sector, such as supermarkets and grocery stores, play an important role in the food supply chain as one of the last steps before food reaches customers.

In recent times, food retailers have had to work tirelessly to maintain supplies and meet public demand. Despite these increased pressures, it’s vital that customers and staff are kept safe and that businesses adhere to hygiene standards in accordance with food safety regulations.

As the world's leading hygiene experts, Initial is committed to providing food retail establishments with innovative, cutting-edge technologies that keep levels of hygiene high and reduce the risk of transmission to staff and customers.

Ensuring high levels of hygiene for supermarkets and grocery stores

Food retail businesses operate in a transient – often high-traffic – sector. Here, close contact between customers, staff, and surfaces makes the spread of pathogens more likely and increases the risk of infection.

Good hygiene practices are essential in disrupting the transmission of germs when protecting premises and the people in them from further risks, especially at cross-contamination hotspots.

Entrances and exits

Germs can be brought into your business by customers or staff. Hand sanitisers that kill germs can be positioned in the most convenient locations, such as entry points, to promote frequent use.

In your whole facility

High levels of footfall, close contact between both people and surfaces, and the storage of different food materials mean that surface hygiene and air care solutions across your facility are vital to help avoid the spread of germs.

Frequently touched objects

Frequently touched objects such as door handles, shopping trolleys, and baskets can facilitate cross-contamination. Surface hygiene solutions can reduce risks of infection by sanitising these touchpoints.

Staff and customer hand hygiene

Poor hand hygiene severely increases the potential for cross-contamination. Ensuring effective hand hygiene facilities – for handwashing, hand-drying, and hand sanitising—are available both inside and outside washrooms can help protect your staff and customers.

Tills, self-service and payment areas

Conveyor belts, bagging areas, payment screens and card readers can harbour germs. Self-serve sprays, wipes, and hand sanitisers can kill bacteria and viruses in these areas to help reduce germ transmission.

Kitchens and fresh food counters

Staff working in kitchens, food preparation areas, and fresh-food counters can transmit bacteria and viruses onto equipment, surfaces, and the food itself – compromising food safety. In this instance, effective hand hygiene facilities and surface hygiene programmes are critical.

A 360° approach to hygiene best practice

Initial employs a fully holistic view to all elements that are required to build a best in class approach to hygiene to ensure a comfortable, pleasant and safer work and business environment for all staff and customers.


 From specialist disinfection to ongoing surface hygiene solutions, the protection of any tangible objects that can be touched in most workplace environments is crucial in ensuring the spread of harmful illnesses and germs is reduced.



Hand hygiene has never been more important. Hand sanitisers and hand washing solutions must be accessible to both staff and visitors in order to reduce the risk of touch transmission. 


As we return to work as usual, tackling indoor air pollution should be considered a critical hygiene responsibility. From VOCs to chemicals, viral aerosols to bacterias, it is imperative to shine a strong lens on the need to support natural ventilation with mechanical solutions that can help to clean and decontaminate the air, particularly during times of heightened risk of transmission or where natural ventilation is not possible (in winter, or during bushfire season, for example).


Washroom hygiene

In most businesses and workplace environments, there is an expectation that more diligence and best practice hygiene standards are in place. It is expected that more scrutiny will be placed on just how clean and hygienic the washroom environment is—especially the facilities provided for visitors and guests. Create a reassuring experience by ensuring that your washrooms do not compromise the perceived hygiene standards in place in your facility, from odour control to sanitary bins to hepa-based air dryers. 

Clinical waste removal


It is so important that businesses have access to regular, dependable, and agile clinical waste collection services. We recognise at times that unexpected increases can occur in clinical waste volume, such as during heighted sickness cycles, for example. Initial Hygiene offers a responsible, flexible and ad hoc approach to clinical waste management and is licensed to dispose of waste materials responsibly and in accordance with local legislative guidelines. 


Find your local branch

All around Fiji Initial hygiene experts are at the ready to be at your service

About Initial hygiene

Our mission is protecting people, enhancing lives. We do that by offering the world's leading hygiene innovation solutions to make a positive impact in communities where we live and work.