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Hygiene services in Rotorua

Helping Rotorua businesses create safe and hygienic work environments through our fully encompassed hygiene solutions for hands, air, surface and a well equipped washroom. We support hundreds of Rotorua businesses to help create a safer indoors.

We are one of the leading hygiene specialists offering the widest range of hygiene solutions to Rotorua businesses. We take an end to end approach to hygiene best practice across air quality, surface and hand disinfection and equipping a washroom with all of the essential solutions to keep the indoors cleaner, safer and more hygienic.

We have technicians near you in Rotorua

Unit 1
23-25 Scott Street

Call now on 0800 736 865
8.30am to 5.00pm


Hygiene experts near you in Rotorua

We have technicians near you in Rotorua

  • Rotorua
  • Tokoroa
  • Taupo
  • Whakatane
  • Gisborne

We cover these services:

Air purificationHand sanitiserScenting and odour control | Clinical waste removal | 

Commercial hygiene solutions in Rotorua

Hygiene sentiment has never been higher amongst Kiwis. The onset of the COVID-19 pandemic drove many businesses in Rotorua to re-examine their hygiene practices as customers, patients, staff and guests expect the very highest in hygiene standards - both in and outside the washroom. Our experts across Rotorua can offer specific advice to your business, provide an on-premise hygiene audit to address any gaps both in or outside your washroom and provide suggestions on how you can create a healthier, safer indoors.

The specialised team at Rotorua Initial will work closely with the hospitality, tourism, agribusiness, education, health and manufacturing services and with the general commercial and industry sectors to provide tailored hygiene and safety solutions that work for you and your business. We will work with you and your budget to evaluate and mitigate risks, and to answer all your hygiene and safety questions. If we cannot answer all your questions on the spot, we will do so via a follow-up email or phone call.

Science and Innovation
Our team of product development chemists, microbiologists and formulators ensure our solutions are laboratory tested and regulatory approved.
Local technicians
Our expertly trained technicians deliver the highest quality service and advice to create safer working environments.
Trusted expertise
For over 100 years, we have helped businesses keep their staff and customers hygienically safe.


We are with you, every step of the way to help keep your business hygienically safe and protect your people and premises. If you have any questions about the most appropriate hygiene products or services for your business, contact Initial Rotorua or search hundreds of questions from business owners just like you.

How can I ensure my premises is as safe as possible against an outbreak of sickness such as Influenza or COVID-19?

Initial strongly advises customers to ensure they shine a lens across the four key pillars of hygiene in order to evaluate if good protocols are in place. The four pillars of best practice hygiene are Air (indoor) Hand Surface and a clean equipped washroom. You should evaluate whether the air quality indoors is good (purification, natural ventilation), do your staff have access to hand washing facilities and hand sanitiser? Do you regularly disinfect high touch surfaces such as the washroom counter tops or canteen cupboard handles? And do you have a well equipped washroom with access to flushing and running water, sanitary disposal bins, hand drying tools such as paper towels or a hand drier and access to soap? Ensuring you review all of these areas will allow you to be confident that you are creating as hygienic and safe a working environmnent as is possible.

What is considered to be a well - equipped washroom?

In order to offer the basic amenities your customers staff or guests will expect, you should ensure that patrons have access to running water, soap, paper towels, flushable toilets, sanitary waste disposal services. As consumer sentiment on hygiene is at an all time high, we strongly recommend you shine a lens on your washroom. A diry washroom can create a very negative perception of your business.

What is involved in a hygiene audit for my business in Rotorua?

Hygiene audits involve a detailed survey of your premises to help identify hygiene gaps and potential risk areas. We understand that hygiene requirements will vary per business so our hygiene experts in Rotorua will work with you to address your concerns and develop a plan, tailored to your exact needs.

Can I view my account online?

Absolutely. Initial Hygiene offers a customer portal called myInitial to all customers. Here you can view your services, service history, pricing and contracts in one single view. Many customers that have a lot of service lines with Initial, or who manage multiple premises, find myInitial to be a great way of keeping an eye on the Initial servicing that is provided to their business