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myInitial: making it easier for you to do business with Initial

Available 24/7, easy-to-use, online customer portal that supports hygiene management of single or multiple sites.

A transparent online reporting tool to save you time.

myInitial is a unique online service for our hygiene customers', offering an improvement in the transparency of services that is provided, including signature capture, service history and details, dates of visits and access to reporting facilities. The aim of this tool is to enhance the customers experience by offering easy access to account information and convenient tracking of services 24/7.

Key features

  • Data is captured in real time at point of service 
  • Data is available to view immediately 
  • Completed and planned service visit details logged 
  • Access via a secure user defined login 
  • Customised report function 
  • Document download function

We innovate to enhance your experience

  • Contract and premise overview 
  • Service history details 
  • Visit planning 
  • Reporting generation (customisation and cabinet available) 
  • MSDS retrieval 
  • Location list filtering 
  • Multiple file downloads

Click here to log in to your myInitial account for quick access to your service history, customised reports and document downloads.

Washroom services

We provide the most comprehensive range of solutions in the washroom services industry. This means that we are able to deliver the service that meets your individual needs.

About Initial

We provide the most comprehensive range of hygiene solutions to deliver the service that meets your individual needs.