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Hand hygiene Australia

Our industry-leading range of hand hygiene products includes antimicrobial soaps, sanitisers, and a range of hand drying solutions.

Hand hygiene solutions for your business

In Australia, proper hand hygiene remains the frontline defence against the spread of infectious diseases in healthcare settings and beyond. Regular handwashing with soap and water or using alcohol-based hand rubs when hands aren't visibly soiled significantly reduces the transmission of germs. Our hand hygiene solutions support the National Hand Hygiene Initiative, helping healthcare facilities maintain exceptional patient care standards while keeping patients and staff safe from infection.

Providing staff, visitors and customers with high-quality hand hygiene facilities can help to encourage a positive hand hygiene culture and gives the assurance that businesses care about their health and wellbeing, keeping people safe from bacterial and viral infections.

Our award-winning Signature range of hand hygiene solutions includes sensor technologies for automated dispensing and antimicrobial surfaces to prevent bacterial growth.

From automatic soap dispensers to premium paper towels, we provide complete systems that encourage compliance with best handwashing practices in Australia. Our solutions are designed to address all aspects of hand hygiene, from thorough washing after coughing and sneezing to convenient options for regular hand cleaning throughout the day. By implementing proper hand hygiene protocols, businesses demonstrate their commitment to infection prevention and create safer environments where harmful germs are less likely to spread among staff and visitors.

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Importance of hand hygiene in Australia

Proper hand hygiene is the cornerstone of infection prevention and overall health maintenance in Australia and worldwide. When we thoroughly wash our hands with soap and water or use alcohol-based hand rubs when soap isn't available, we effectively remove harmful germs that could otherwise spread infectious diseases. The National Hand Hygiene Initiative has significantly improved compliance in healthcare settings, where clean hands are critical for patient safety and care during procedures. It has helped to reduce healthcare-associated infections that affect thousands annually.

Beyond clinical environments, everyday hand hygiene practices are equally important in Australia's homes, schools, and workplaces. Regular handwashing after using the toilet, before eating, after sneezing or coughing, and after touching potentially contaminated surfaces dramatically reduces the spread of germs. By making hand hygiene a consistent habit—washing visibly soiled hands with soap for at least 20 seconds and drying thoroughly with paper towels—we actively contribute to community health and protect ourselves and our loved ones from preventable infections that can otherwise quickly spread through our daily interactions.

Best practices for effective hand hygiene

Hand washing

Providing the right facilities in key hygiene hotspots such as washrooms, kitchens and food preparation areas encourages handwashing habits amongst employees and minimises the risks of cross-contamination.

Hand drying

Wet hands carry a greater risk of cross-contamination than dry hands by spreading 1,000 times more bacteria to surfaces. Therefore, it's crucial to have effective hand drying solutions in place. Our range of hand dryers includes no-touch paper towel dispensers and electric hand dryers.

Hand sanitising

Initial’s hand sanitiser solutions give added protection from infection after washing hands or when hand washing is not available. Our solutions include alcohol and non-alcohol based high-performance sanitisers that give protection from bacteria and viruses.

Industries we support across Australia

Our hand hygiene solutions are trusted by businesses across a wide range of industries. Each setting comes with its own hygiene risks, traffic levels, and operational needs. We work closely with clients to deliver solutions that are practical, low-maintenance, and effective.

Offices and corporate spaces

Encourage safer staff behaviour and reduce illness-related absences with well-placed dispensers and hygiene reminders throughout shared workspaces.

Healthcare clinics and aged care

Maintain high hand hygiene standards in treatment rooms, waiting areas, and high-contact zones to support infection prevention across care settings.

Retail, shopping centres and hospitality

Protect customers and staff with touch-free hand sanitiser units at entry points, service counters, food preparation zones, and restrooms.

Education, childcare and universities

Support hand hygiene habits among students and staff by installing child-safe dispensers in toilets, classrooms, and common areas.

Industrial, logistics and warehousing

Ensure workers have access to hand hygiene stations at shift changes, break areas, and entry/exit points to minimise contamination risks on-site.

No matter the sector, we provide scalable solutions that support daily operations without disrupting the flow of your business.

Hygiene solutions tailored to your business

Our expert technicians are committed to helping you keep your environment hygienic, safe and healthy. Their aim is to improve operational efficiencies with hygiene standards across all facilities, making significant contributions to the hygiene and well-being of employees and visitors.

1. Survey

We carry out a comprehensive survey of your premises to identify any hygiene risks, understand your concerns and make recommendations tailored specifically to your needs.

  • Local expert hygiene surveyors
  • Calls returned within 24 hours (Mon-Fri)
  • Appointment at a time of your convenience
  • Solutions tailored to your business requirements

2. Installation

Our expert installation service is completed within a maximum of 10 days following your order.*

  • Quick discreet installation
  • Minimal disruption to your business
  • In compliance with all hygiene and environmental regulations
  • *Regional and remote areas may experience additional installation timeframes

3. Service

Our local team of service technicians will attend routine scheduled services.

  • Discreet and convenient servicing
  • Offering a 48 hour issue resolution
  • Proof of service made available online
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Benefits of choosing Initial for hand hygiene solutions

Initial stands as Australia's premier provider of hand hygiene solutions, offering innovative products that effectively prevent the spread of infectious diseases in healthcare settings and beyond. Our range includes alcohol-based hand rubs, quality soaps, and efficient paper towel dispensers—all designed to eliminate germs while remaining gentle on skin during frequent handwashing. By meeting Australia's Hygiene Initiative standards, our products ensure that healthcare professionals can maintain proper hand hygiene without compromise, even when hands are visibly soiled from patient care.

What truly distinguishes Initial is our holistic approach to infection prevention that addresses every aspect of hand hygiene. Rather than offering isolated products, we provide integrated systems that support the complete handwashing process—from initial cleaning to proper drying techniques. This systematic approach significantly reduces the transmission of pathogens through sneezing or direct contact, creating safer environments for patients and staff alike. By partnering with Initial, organisations demonstrate their commitment to maintaining the highest standards of care and safety through proper hand hygiene practices. 

Your local hand hygiene professionals

All Initial technicians are highly qualified and trained. Our local teams offer a wide range of global innovations and hand hygiene solutions to suit your business need.

Hand hygiene expertise
Helping business to mitigate hygiene risks for over for over 90 years.
Trust the experts
Local, accredited hygiene technicians.
Safe, effective solutions
A broad range of hand hygiene options to suit your business needs.

Supporting hygiene compliance in Australian businesses

Initial understands the importance of reliable hygiene practices in today’s commercial settings. Businesses are expected to maintain visible, well-stocked, and functioning hygiene facilities—especially in shared spaces like washrooms, kitchens, and reception areas.

Our hand hygiene services are designed to help businesses stay ahead of compliance requirements and workplace hygiene expectations. This includes:

  • Scheduled servicing and refilling to ensure dispensers are always stocked
  • Touch-free technology to reduce contact and improve hygiene
  • Professional installation to ensure accessibility and ease of use
  • Consistent national service coverage across Australia

We manage everything from supply and installation to regular maintenance. With Initial, your team doesn’t have to worry about checking stock levels, fixing broken dispensers, or coordinating deliveries. It’s all taken care of by our local service teams—keeping your business compliant, clean, and confident.

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Hygiene insights

Why wash your hands?

Your body harbours a wide selection of microorganisms — intestinal/faecal, oral, nasal, dermal — as well as carrying many others picked up from the environment. All these actions that you do without thinking can pick up unwanted germs, dirt or chemicals and transmit them to your mouth or to other objects or people.

How hygienic are your colleagues? Not very!

When it’s suggested that someone has dirty washroom habits, you might not immediately think about their hands.

The 9 steps of proper hand washing

To celebrate (yes, we celebrate these things at Initial) Global Handwashing day, we’e put together the 9 steps of proper hand washing. But first, why does hand washing require 9 steps?

We provide the most comprehensive range of solutions in the washroom services industry. This means that we are able to deliver the service that meets your individual needs.

We provide the most comprehensive range of hygiene solutions to deliver the service that meets your individual needs.

FAQs

Hand hygiene refers to any action that cleans hands to prevent the spread of infection and illness, including handwashing with soap and water or using alcohol-based hand sanitisers to remove germs and contaminants.

Our hand hygiene range includes automatic and manual dispensers for soap and hand sanitiser, premium foam and liquid refills, hand drying units, and antibacterial surface wipes—each designed for commercial use and supported by full servicing.

Hand hygiene is essential for preventing the spread of germs and reducing the risk of illnesses in the workplace. Maintaining proper hand hygiene standards not only protects the health of employees and customers but also contributes to overall cleanliness and sanitation within your business premises.

For over 90 years, Initial has been partnering with businesses to keep hand hygiene intact and workspaces disease-free. Our local and accredited hygiene technicians provide a broad range of hand hygiene solutions to industries of all types.

Poor hand hygiene can lead to increased absenteeism, reduced productivity, and the spread of infectious diseases among employees and customers.

Initial hand hygiene solutions are specifically designed to mitigate these risks by promoting proper hand hygiene practices, providing easy access to hand hygiene products, and fostering a culture of cleanliness within the workplace.

Absolutely. At Initial, we understand that different businesses have unique hand hygiene requirements. Whether you operate a small office or a large manufacturing facility, our team works closely with you to assess your needs and tailor hand hygiene solutions that align with your specific goals, budget, and operational requirements.