myInitial: making it easier for you to do business with Initial

myInitial is a comprehensive online reporting tool for Initial customers giving 24/7 access to all the hygiene servicing activity we carry out. The aim of this tool is to ensure you are able to easily access, track and monitor all information regarding your account at the tip of your fingers.

Key features and benefits

• myInitial captures real time data from multiple sites to enhance traceability

• Your signatures are validated online for proof of service delivery

• Functions such as customising reports, managing, retrieving and downloading up-to-date documents are available

• Your information are kept safe with hashed passwords, https encryption and a back-up data center

• You will be aware of completed and planned services through a visit log to avoid any missed service

• Giving you visible assurance that your hygiene needs are being taken care of by facilitating service transparency and delivering real-time information

• Easy access to e-billing to view and retrieve invoices