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Hygiene solutions for retail and shopping malls

Innovative hygiene solutions to help retail businesses ensure high hygiene standards to protect customers and staff.

We understand that a good washroom facility and ambience are vital to creating a pleasant shopping experience. 

Happy customers and achieving return business are key to your profitability. Clean and hygienic washrooms with pleasant smells play a role to evoke positive feelings are an important factor in your customers’ decision to return. If facilities are poorly maintained it can reflect on your brand image, reduce the length of stay and spend, and ultimately drive people away.

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Recommended retail hygiene services for you


Air hygiene

Allow your customers to shop in peace with our wide range of air hygiene services that eliminate airborne viruses and bacteria.

Premium Scenting

Elevate your customers' retail experience with our innovative Premium Scenting services with a wide variety of aromatic fragrances to choose from.

Hand hygiene

An award-winning range of hand hygiene solutions, as well as hand soaps and sanitisers, formulated to be highly effective against bacteria and viruses.

Feminine hygiene

Allow your female customers to dispose of any feminine hygiene waste with a more hygienic and discreet method.

Antimicrobial film

Prevent your hands from cross-contamination from high touchpoint with our Antimicrobial Film that reduces 99.99% of viruses and bacteria.

Washroom hygiene

Elevate your retail washroom experience with our range of washroom hygiene solutions.

Why should you choose Initial hygiene?


Integrated hygiene

Our tailored approach for holistic hygiene solution targets air, hand, surfaces to prevent viruses and bacteria from your customers and staff spreading around the retail shops and shopping mall.

Innovative hand hygiene

Instil good hand hygiene practices among your customers and staff to minimise cross-contamination, with our automated range of solutions for handwashing, drying and sanitising.

Air protection

Our innovative air hygiene solutions such as VIRUSKILLER™ and InspireAir 72 protect your co-workers from any airborne and surface viruses and stop the transmission of infectious diseases, allowing your co-workers to work in peace.

Surface hygiene

Cross-contamination risks in your site can be high as people are opening doors, taking the elevators and being in contact with high touchpoint surfaces so take precautionary measures with our Initial Antimicrobial film which is a self-disinfecting film.

Enhanced washrooms

With numerous visitors, customers and staff on your premises, your washroom facilities are used frequently so ensure you have adequate washroom facilities for them and our wide range of Washroom Hygiene services are catered to all your hygiene needs.

Cost effective and reliable

Our services are designed to provide ongoing value, lower running costs and enable predictability expenditure by reducing consumable waste. Our expertly trained technicians will maintain your hygiene units for you while you focus on attending to your servicing your customers.

Retail insights

Providing a good washroom experience

Whether they are working in an office, spending time in a shopping mall, learning at school or enjoying a meal in a restaurant, people will visit the toilets at some point if they stay in a particular place for some time.

Premium Scenting: The gateway to luxury

Premium brands are utilising scenting to create luxurious atmospheres for their customers and it’s all about enhancing the customer’s experience while present in the atmosphere. Learn more about how premium scenting can be a gateway to luxury for your brand.

Traumas every lady goes through in public places - PERIOD

Most females go through a monthly menstruation routine and it can be a frustration for some and yet one out of three don't have a proper toilet to use, and not to mention any proper facilities to dispose of their feminine hygiene waste.

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About Initial

With more than 50 years of experiences and tailored solutions to meet local business needs, you can rest assured that you are in good hands.