myInitial
myInitial login© 2026 Rentokil Initial plc and subject to the conditions in the Legal statement
Initial provides waste management, washroom hygiene, clinical waste disposal, and workplace hygiene services for businesses across Canberra and the ACT. Our locally based Canberra team services a broad range of commercial settings, from government facilities, embassies, and healthcare providers through to offices, retail venues, and industrial premises. All services operate under the ACT Work Health and Safety Act 2011 and ACT Environment Protection Authority (EPA ACT) guidelines, with scheduled servicing, documented maintenance records accessible via the myInitial portal, and locally based technicians managing the complete service cycle.
Every service Initial provides in Canberra is a fully managed arrangement, we handle supply, installation, scheduled servicing, and where applicable, waste collection and disposal. Facility managers and WHS officers receive proof-of-service documentation through the myInitial portal for every visit, supporting compliance reviews, internal audits, and ACT regulatory reporting obligations. From single-site offices in the Canberra CBD to multi-department government facilities across the ACT, our service model is scaled to your operational requirements and adjusted to suit your facility's usage, scheduling preferences, and compliance framework.
Under the ACT Work Health and Safety Act 2011 and ACT Environment Protection Authority (EPA ACT) guidelines, Canberra businesses are required to manage workplace waste in a compliant, documented, and environmentally responsible manner. This obligation covers commercial waste, washroom and sanitary waste, clinical and sharps waste, and hazardous materials.
Initial's waste management services for Canberra businesses cover:
All services are fully managed. Initial handles supply, installation, scheduled servicing, and waste collection. Proof-of-service documentation is accessible through the myInitial portal, giving facility managers and WHS officers the records required for ACT compliance reviews and internal auditing.
Canberra's commercial market includes a high proportion of government departments, embassies, defence facilities, and ACT Health-aligned services, all operating under specific WHS and environmental compliance frameworks. Initial's Canberra team has direct experience servicing these environments, delivering the documentation standards and service consistency that government and institutional requirements demand.
47 Collie Street
Fyshwick
Canberra Australian Capital Territory 2609
Call now on 02 6124 3050
Thu, 8am-4:30pm, Fri, 8am-4:00pm
We have technicians near you in Canberra
We cover these services:
Air Hygiene | Hand Hygiene | Surface Hygiene | Cubicle Hygiene | Scenting and Odour Control | Waste Disposal | First Aid and Defibrillators | Medical Waste Disposal | Floor Care | Parent rooms | Office sanitary services
Our local Canberra team understands that having effective hygiene solutions in place is not only essential for the protection of staff, guests and visitors but also for your business and brand too. We provide tailored hygiene solutions that work in unison to support The Australian Capital Territory’s commercial sector in creating safe and healthy environments. Let our team of experts show you how our range of workplace hygiene solutions can help to prevent cross-contamination and provide reassurance to staff, guests and customers that your business is protecting their health and wellbeing.
We are with you, every step of the way to help keep your business hygienically safe and protect your people and premises. If you have any questions about the most appropriate hygiene products or services for your business, contact Initial Canberra or search hundreds of questions from business owners just like you.
Initial provides the most comprehensive range hygiene products and services for the commercial sector in Canberra. Our full-service solutions allow for convenience and peace of mind that your business is creating healthier working environments both staff, guests and visitors.
We operate throughout the country and serve some of the largest companies in the ACT and rural New South Wales. We are scaled to deliver consistently high levels of service, whether you are a small single-site business or a multi‐site, multi‐national organisation.
Hygiene audits involve a detailed survey of your premises to help identify hygiene gaps and potential risk areas. Our local hygiene experts work closely with all industry segments through Canberra, Queanbeyan, Belconnen, Fyshwick, Deakin and Barton and understand associated risks in these areas. Our hygiene experts will also discuss your concerns and work with you to develop a plan, tailored to your exact needs.
Absolutely. Your Account Manager will work closely with you and our local Canberra Service teams to ensure your transition to Initial is as seamless as possible.
On your first meeting with our local Canberra Hygiene expert, you will have the opportunity to provide your exact service requirements and preferences, which we will always do our best to fulfil.
We have a complete range of air purification solutions available to suit all industry sectors and requirements, such as the health sector, education or social care, just to name a few. Our world leading, innovative technology can help by protecting health, instilling confidence and boosting productivity.
The best way to determine your requirements is to perform a hygiene audit of your premises. This will help to identify any risks within your business and which solutions should be implemented to ensure a safe and hygienic environment for employees and visitors
Implementing a professionally managed waste and disposal system assists businesses in maintaining high hygiene standards while supporting WHS compliance. Our structured service model provides a reliable digital audit trail for waste containment and removal, taking the pressure off internal facility teams.