© 2023 Rentokil Initial plc Legal statement
Available 24/7, easy-to-use, online customer portal that supports hygiene management of single or multiple sites.
myInitial is our online customer portal that makes it easy for customers to access account and service-visit information. It gives you 24/7 access to the servicing activity we carry out on your behalf and all the related documentation required for your business.
The myInitial portal is a free online tool and your local Initial administration team can register you with an account to access your contract. Following a service completion, an Initial service representative captures your signature on their mobile device. Information is uploaded and stored on servers, replacing traditional paper records with data made available on the myInitial portal.
Yes. All data is collected and stored on Rentokil Initial servers, with TLS encryption and data backups. All user accounts are protected with secure passwords.
Additionally, the myInitial platform goes through security testing on an annual basis.
myInitial is a web-based customer portal. To access it, you must use a web browser. Recommended browsers for myInitial include the latest versions of Google Chrome, Microsoft Edge, Safari and Firefox.
To discuss how myInitial can support your onsite hygiene management