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Hand hygiene solutions that work better for longer

Choose hand hygiene solutions engineered for durability, reliability, and reduced waste. Our fully serviced solutions give you one less thing to manage, helping your washroom run smoothly wash after wash. So you can rest assured we’ve got it covered.

Handcare shouldn’t be something you have to think about. Initial offers a range of high-performance hand hygiene solutions tailored to your business, designed to deliver reliable performance, reduce waste, and make day-to-day management easier. And we don't just provide the dispensers and consumables; we provide the peace of mind of a fully serviced solution, so everything keeps working as it should.

  • Handwash dispensers: High-quality manual and no-touch dispensers featuring long-lasting designs and robust pumps tested for high-traffic areas
  • Handwash consumables: A wide range of liquid and foam options designed for fast and efficient dispensing, including Ecolabel-accredited handwash
  • Hand sanitisers: Quick-drying, alcohol-based and alcohol-free sanitisers for quick and effective germ-killing with advanced dispensing technology 
  • Hand drying solutions: Efficient and hygienic hand drying options to prevent germ spread

Best-in-class hygiene, built to last and designed to work better for longer

In high-traffic environments, your hand hygiene solutions need to perform consistently under pressure, and give you less to manage. Our high-quality dispensers are engineered for durability and reliability, helping reduce breakdowns, minimise waste and keep your washroom running smoothly, even on your busiest days.

Hand washing

Hand care built for the demands of your business

We understand that every facility has unique requirements. To ensure the perfect fit for your space, our range includes dispensers of different sizes, with versatile manual and no-touch options.

Robust design. Reliable performance.

Our high-quality hand care dispensers, featuring pumps* tested to withstand over 200,000 activations, are durable, robust, and designed for high-traffic areas.

*For liquid and foam

Engineered for precision

Sensor-operated technology delivers more precise activation, minimising false triggers to reduce mess and waste, allowing installation with confidence in a wide range of environments. 

*Dispensers should be installed at least 15cm above a surface to avoid false triggers.

Uninterrupted service

The dispenser monitoring system tracks usage and battery power, providing timely low-battery alerts. This ensures proactive maintenance, so everything keeps working without disruption.

Maximised battery efficiency for less downtime

Engineered for longevity, with a battery lifespan of 2-6 years*, reducing battery waste and maintenance and keeping your dispensers running for longer.

*Based on internal calculations of low, medium and high footfall environments.

Redefining washroom hygiene standards with our Signature range

High-quality handwashing solutions

Whatever your business needs, our wide range of handwash has got you covered. Our fully dermatologically and toxicologically tested handwashing consumables range from daily-use handwash and luxury moisturising products to sensitive hypoallergenic handwashes and antibacterial formulations designed for specific industries.

To further tailor your experience, our formulations are available in both foam and liquid formats, so you can choose what works best for you.

Our diverse handwash range includes: 

  • Sensitive: Our Sensitive Foam Handwash contains 98.5% ingredients of natural origin.*
  • Antimicrobial: Advanced antimicrobial handwashes that are proven to eradicate 99.99% of bacteria and viruses, offering gentle care for the skin and high-quality hygiene
  • Moisturising: Formulated with skin-conditioning agents, our moisturising handwashes leave hands feeling soft and hydrated even after frequent washing

*Calculated according to ISO 16128 guidelines for natural origin content, based on the total formulation including water.

Environmental accreditations 

Eco-Certified: Many of our handwashes carry the EU Ecolabel and Nordic Swan accreditation, demonstrating a reduced environmental impact throughout their entire development process.

Reflection: Premium stainless steel range

The award-winning Signature range

Our Signature suite of hand hygiene products combines leading science, quality, and style to address all washroom user needs. Whether you’re looking for a classic professional finish or a bold brand statement, we offer diverse design options to ensure your washroom reflects your unique identity.

  • Professional aesthetics: Sleek, seamless curves that complement any décor and enhance your brand image.
  • Hygienic protection: Integrated antimicrobial surfaces that reduce germ spread and stay cleaner between maintenance visits.
  • High-traffic durability: Engineered to withstand heavy daily use while maintaining a pristine, premium look.
  • Effortless experience: Intuitive, user-friendly designs that encourage better hygiene habits for your employees and visitors.

Signature COLOUR combines all the superior hygiene qualities from our Signature range with the power of colour to reflect a brand’s personality and boost user moods and experiences. This colourful range is designed to be confident and expressive, making personalised washrooms the new standard.

Hand drying solutions

The premium Reflection range 

For environments where first impressions count, our Reflection range combines premium stainless steel design with reliable, high-performance solutions. This powerful combination helps your washroom look exceptional and perform consistently, every day.

  • Premium brand image: Sleek, high-grade stainless steel that elevates your washroom aesthetics and reflects professional excellence.
  • Robust and durable: Engineered for luxury environments where hardware needs to look pristine and perform flawlessly under pressure.
  • Seamless maintenance: Easy-clean surfaces that resist fingerprints and smudges, ensuring your washroom always looks its best.
  • Discreet integration: A minimalist, modern design that merges effortlessly into high-end architecture and sophisticated décor.
Hand sanitising solutions

Trusted hand-drying solutions

Did you know that wet hands spread 1,000 times more bacteria than dry ones? Proper hand drying is just as important as hand washing to help prevent cross-contamination in your facility.

Whether you prefer the advanced hygiene of no-touch technology or the traditional appeal of manual dispensers, our hand drying range ensures a fresh, clean experience for every user:

  • High-speed hand dryers: Our range of automatic electric dryers provides a quick and easy way to dry hands. Featuring high-speed, bi-, or multi-directional air jets, these units maximise energy efficiency and include HEPA filters to ensure the air used is as clean as possible.
  • Hygienic paper solutions: These absorbent, easy-to-use paper towels effectively remove moisture for a thorough dry.
  • Linen rollers: A low-waste, highly effective drying option that provides a soft, at-home feel for your customers.
  • Choose from manual pull or no-touch mechanical delivery that ensures every user is presented with a fresh, sterile section of cloth.
Hand sanitising solutions

Effective hand-sanitising solutions that support hygiene beyond the washroom

In busy environments like hotel lobbies, offices, and shopping malls, providing easy access to hand sanitiser helps maintain hygiene standards and gives users confidence wherever they are.

Initial offers flexible sanitising solutions that fit seamlessly into the flow of your business:

  • Convenient access: Our sleek, floor-standing and wall-mounted units can be placed where they’re needed most — in high-traffic hallways, entrances, and common areas.
  • Effective protection: Choose from a range of alcohol-based or alcohol-free formulas that are tough on germs but gentle on skin, even with frequent use.
  • Reliable dispensing: Designed for high-frequency use, our dispensers provide a consistent dose every time, preventing waste and ensuring every user gets the protection they need.
  • Seamless maintenance: As part of our fully managed service, we ensure your units are always topped up and ready to go. That means you never have to worry about running empty because it’s all taken care of.

Handcare, expertly handled for one less thing to manage

At Initial, we don’t just provide products, we deliver complete, fully managed solutions. It’s this combination of cutting-edge solutions and professional servicing that creates handcare that works better for everyone. From your first site survey and professional installation to ongoing, proactive maintenance, our experts ensure your dispensers stay reliable, efficient, and ready to perform.

By taking care of servicing, stock and day-to-day management, we help you maintain high hygiene standards with less effort. This gives you confidence that everything is taken care of, with less to manage and more time to focus on your business.

Frequently Asked Questions

With a fully managed hand hygiene service like Initial's, you get more than just dispensers and consumables; proactive maintenance, stock management, and monitoring are all built in. Rather than handling refills, breakdowns, and replacements internally, a managed service takes day-to-day responsibility off your team, keeping your washrooms running smoothly without the added workload.

For high-traffic environments, prioritise dispensers with robust, high-cycle pumps, no-touch sensor technology to reduce cross-contamination, and built-in usage monitoring to prevent downtime. It's also worth considering whether foam or liquid format best suits your footfall levels, as foam typically offers more controlled dosing and less waste in busy washrooms.

Several handwash products in Initial's range carry EU Ecolabel and Nordic Swan accreditations, independently verified certifications confirming reduced environmental impact across the full product lifecycle, from formulation to packaging. For businesses with sustainability targets or ESG reporting requirements, this makes it straightforward to maintain high hygiene standards without compromising on environmental commitments.

For maximum effectiveness, position dispensers at key touchpoints such as building entrances, reception areas, lift lobbies, and high-footfall communal spaces like canteens and shared corridors. Initial's fully managed service ensures units are always stocked and operational, so placement decisions don't create an additional management burden.

Wet hands can transfer up to 1,000 times more bacteria than dry ones, making hand drying a critical, and often overlooked, part of any effective workplace hygiene strategy. Businesses should choose solutions suited to their environment: high-speed electric dryers with HEPA filters suit fast-paced settings, while paper towels or linen roller systems may better suit spaces where noise or aesthetics are a priority.

From city centres to remote areas, our global footprint across more than 60 countries ensures local, expert hygiene solutions tailored to your needs.

With over 38,000 employees worldwide, Initial helps businesses manage hygiene risks, create safer environments, and promote healthier workplaces to protect the reputation of the brand, staff, and end-users.